GENERAL CONDITIONS OF SALE
These Terms and Conditions of Sale govern all relations between:
now De.Mar Srl
and its customers on the internet (hereinafter referred to as "customers").
Before any transaction, the customer acknowledges having taken note of and expressly accept them when they check the box "I accept."
1. General conditions of sale
De.Mar Srl reserves the right to modify terms and conditions at any time without prior notice. At the time of passing the order the customer acknowledges having read and understood the terms and conditions of sale on the screen (name, price, components, weight, quantity, color, special products, cost of services, etc.) And expressly states accept them without reservation. The transmission of the order and its confirmation by the client materialize his full and complete acceptance of the general conditions of sale, which apply only when ordered. The different methods of payment may be subject to a contribution of management that varies depending on the amount, shipping and type of payment. Methods of payment accepted are: cash (no stock), bank transfer, paypal and retreat into place.
The customer sends the order by clicking on the box "Basket". The order is displayed in a list containing all the elements that the customer confirms by clicking on the box "I have read and agree to the terms and conditions of sale" in the menu bar. The automatic registration systems of Idea Group Ltd are regarded as having the force of evidence of the nature, content and date of the order. You will have to attach these terms and conditions of sale printed on paper and duly signed by the customer. Otherwise, any order greater than the amount specified will not be considered and will not be legally valid.
3. Order confirmation
De.Mar Srl confirmation e-mail to the customer acceptance of the order. The sale will be considered concluded only upon confirmation of the order by the company DE.MAR SRL. Idea Group Ltd reserves the right not to confirm an order for any reason, particularly in relation to the supply of products, a problem concerning the order received (eg, unreadable document), an order anomalous or a problem concerning the delivery expected to perform. Idea Group Ltd will inform the customer, in this case in an appropriate manner. You will not be granted any new requests until they have been regularly paid all amounts due in respect of previous orders. The same applies to the transfer of ownership of the goods, which will take place only with the receipt by the company DE.MAR SRL of amounts due by the customer.
4. Provision of orders and delivery conditions
The place and date of the provision of goods are chosen by the customer at the time of your order. Idea Group reserves the right to use its own discretion to any one provider of logistics services to make delivery of the goods to the address specified by the customer.
Deliveries are made within a maximum of 8 working days. If an item is not in stock at time of order, we will notify you as soon as possible, confirming the date of availability or offering you a comparable replacement product. Delivery is at the risk of the recipient.
6. Shipping and provision orders
By placing an order the customer agrees to sign the consignment note presented by the shipper, on which will put all the comments it deems necessary. With the signing of the consignment the customer acknowledges having received the number of packages indicated on the latter. The customer who found damaged or missing products must file a claim within a period of three days at the Customer Care Service by e-mail to firstname.lastname@example.org, but at the time of arrival of parcels courier must accept the shipment subject, INDICATING tHE REASON tHE RESERVE.
Any event, such as force majeure, accident, strike, administrative decision or stoppage of transport, which could delay or prevent the supply or make its exorbitant cost, is, by express agreement, a clause of suspension or termination of the obligations of the company DE.MAR SRL, without any compensation to the customer if the event lasts for 15 days. In such a case, the customer shall be discharged in full and automatically all its obligations relating to your order.
The company Idea Group Ltd will inform the customer by any other appropriate means, the same day, the existence of such an event, in order to allow them to freely disengage from your order simply responding by mail or e-mail the information that the has been forwarded.
If the customer delivery is not possible for the plea, the company Idea Group Ltd reserves the right to fatturargli a flat-rate contribution to the cost of preparing € 15 incl. VAT.
7. Partners Shipping
Deliveries are made by BRT SPA during normal office hours. Please choose the address so that someone can take over the package and indicate a telephone number to reach.
All prices are in euro. The price charged to the customer is the price indicated on the order confirmation sent by DE.MAR SRL. The payment for goods and services takes place through the conditions indicated on the order form. Idea Group Ltd is the owner of the product (or products) until full payment of the price of the product (or products) and services to the customer.
9. Cards products
The photographs illustrating the products are provided as a guide. The text that accompanied such photographs are the reproduction of the information contained on the packaging or the instructions for use. The differences between the photos and products can be only minor differences and do not relate to the essential characteristics of the products. The color of the products in the online shop may be different from the color of the actual product.
Idea Group Ltd has an obligation to protect your privacy. All personal data is collected at the time of connection to our online store will be used only to process your order. We will not sell, will never rent or notify anyone (especially not a third party) your personal data.
By placing an order through the website www.ideaeshop.it, you consent to the use by the company Idea Group Ltd, in the personal data concerning you, you have disclosed or that is collected through the operation of the site. These data (names, e-mail address, mailing address, credit card number and its expiration date, etc.) Are required to process your orders.
Following disclosure of your e-mail address and mobile phone number, Idea Group Ltd reserves the right to send by mail, for example, information relating to our products, our current promotions and our latest news. If you do not wish to receive such mailings, please let us know by clicking on the text, specially provided for this purpose, to unsubscribe.
11. Security of Personal Data
When you place orders (containing information about you) is via a secure server. All information you enter is encrypted by the security program (SSL) before it is sent to us. In addition, all transmissions of messages are protected against unauthorized access by third parties.
The customer benefits from the legal guarantee for hidden defects of the products sold. All our products are designed and manufactured with the utmost care possible. However, excluding any performance warranty if a defect or damage was caused by handling errors, poor maintenance or treatment contrary to our instructions for use. The purchaser should refer to the instructions and warnings that are relevant in the instructions for use supplied with the product. Important: Always carefully preserved the bill. Without proof of purchase we can not accept any warranty claim.
13. Right to return the product and withdrawal period
In accordance with the meaning dell'artt. 64 et seq. of the Consumer Code (Legislative Decree 2005/206), the customer has a withdrawal period of 14 days commencing from the taking over of the goods to return at their own expense, for replacement or refund any product *, the consumer wishing to exercise the right of withdrawal must be sent to the store special notice within 14 days from the date of execution of the order. The notice of withdrawal must be sent by registered letter with acknowledgment of receipt or by telegram, telex or facsimile confirmed by registered letter with acknowledgment of receipt within 48 hours at the following address:
DE.MAR SRL, Via dei Ramni 2 / a - 00185 Rome (RM) - Italy
The customer will also return to Idea Group Ltd at the address above explained, the products * undamaged within 14 days of receipt of the same, together with the delivery note, and only after obtaining the authorization code. The shipping costs will be borne by the customer. Within 30 days from the date of receipt of notice of termination or the date of receipt of the returned products, Idea Group Ltd will refund to the consumer any amounts already paid excluding expenses (packing, labor). The customer will be responsible for any "decrease in the value of the property secured."
If the company Idea Group Ltd had not complied with the requirement to confirm the order, the withdrawal period is extended to three months from the date of receipt of the goods by the customer. If, within that period of three months, the confirmation is sent by electronic mail and the consumer shall acknowledge receipt, within seven working days starting from the date of such confirmation.
Where the right of withdrawal is exercised, the company Idea Group Ltd is obliged to reimburse the sums paid to the customer, without transport costs. Repayment is due within a maximum period of 30 days.
* In its original packaging, complete (accessories, instructions ...) in good condition and with a copy of the invoice.
14. Intellectual Property
By connecting to the website created by Idea Group Ltd which is the owner of all related intellectual property rights, the customer waives copy or download the content, in whole or in part, without the prior express permission of DE.MAR SRL.
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